All aluminium windows and doors purchased from stock are to be picked up from the GEM Windows & Doors Warehouse.
Items should be pre-purchased from one of our showrooms and it is advisable to check stock availability.
Only when the item is paid for in full, it is deemed as sold. Once purchase is finalised, GEM staff will confirm available pick up date and provide all necessary details required for pick up.
Location: Warehouse Map
Directions: We are located in the Casaview Complex with easiest access from Jedda Road, Prestons
PICK UP TIMES: Mon to Fri 8.00am to 2.00pm - STRICTLY!
If you picking up outside of these hours without prior written confirmation by the warehouse will be turned away.
Note: We do not dispatch to couriers.
Pick up from Casaview Complex, Unit 2, 1 Avalli Rd, Prestons -
enter off Jedda Road (Mon to Fri 8am to 2pm)
For doors and large windows customer must arrange at least 2 people picking up the items. GEM cannot offer the service of loading. Completed product must be collected within 3 working days of the advised completion date to avoid daily storage fee of $35.
With any questions call or email dispatch 02 9603 5991 or firstname.lastname@example.org.
GEM is not responsible for any visible damage after the product has been loaded and transported.